At Beltone Hearing, our number one priority is to ensure our customers’ health and well-being; it’s important that our community, during the global crisis, continue to follow our easy 5 stage guide to protect yourself and the most vulnerable people in the local area.
Since the outbreak of Covid-19, we have implemented a 5 stage procedure to reassure all visitors and ensure that you and the local population continue to live full, healthy, happy lives.
Beltone Hearing, Our 5 Stage – Step by Step Guide
Stage 1. Hand Wash On Arrival
We’re positive that by now, everyone is carrying an army platoon supply worth of sanitizer; however, everyone upon arrival at our centers must approach our check-in desk and use the hand sanitizer provided. A quick squirt in the hands and a thorough rub in, and that’s it, your hands are sanitized.
Stage 2. Health Check Prior to Arrival
All guests and customers are being asked to review our “safety criteria” before attending our premises. We must insist that you don’t attend if you are suffering from any of the following, a fever running at 100.4 or above, a cough, runny nose, or shortness of breath.
If, for instance, you find yourself suffering from any one of these ailments, we kindly insist you reschedule your appointment, contact us here, and a member of our team will be in contact with you shortly.
Our strict guidelines also insist that you reschedule your appointment; if you have been in contact with anyone who has been diagnosed with Coronavirus, contact us for advice on how best to reschedule your appointment following that situation.
Stage 3. Thorough Cleaning Between Appointments
To reassure those who visit us, we have increased the time between each appointment, providing us with additional time to sanitize all surfaces thoroughly. This ensures that all customers are stepping into a sterile and safe environment.
From the chairs, headphones, right down to pens, all our equipment will be thoroughly sterilized before each appointment. At Beltone Hearing, your health and wellbeing will always be our number one priority.
Stage 4. Online Support Agents
Our website puts you in immediate contact with our support agents via a pop-up window. Any questions you need answering, or if you need any advice regarding your devices, our Support Agents will assist you.
To connect with one of our Support Agents, click here.
Stage 5. Call Us
If you need help, face any challenges, or require professional assistance during these challenging times, please call us before visiting, as it’s likely that you could be turned away by our step by step guide.
However, our phone lines are always available, we are happy to take your call, and we aim to help you in every way we can.
To contact your local Beltone office, please click here.
For any inquiries or further information, we’d be happy to hear from you.
Our email address is [email protected].
To Our Valued Customers…
Caring for our customers’ health is our number one priority, and our step by step guide is to increase the safety of every customer and staff member in attendance at Beltone Hearing.
At Beltone Hearing, we are taking every precaution necessary and following current Government guidelines to ensure our patients, employees, and visitors’ continued health. For that reason, all members of staff will be wearing PPE at all times.
As a result, we must insist that all visitors wear masks before entering our center and respect social distancing guidelines when inside.
To schedule a free screening or to find out more information, contact us here.