There are many places to purchase affordable hearing aids, but it’s important to look for ongoing support in the event of hearing aid troubles, especially if you’re new to hearing aids.

Beltone Hearing vs. Costco—What’s the Difference?

by | Jun 13, 2023 | Beltone News, Hearing Aids, Patient Resources

Investing in better hearing can be overwhelming. There are a number of options available on the market today, and it can be tough to know where to go, who to trust, and who will deliver the best solution and care for your individual hearing needs.

Since Costco is a well-known store with a location not too far from our office, we’re often asked:

“What’s the difference between buying hearing aids from Beltone Hearing compared to buying them from Costco?”

Well, there are actually quite a few differences. In this article, we’ll highlight these differences so that you’re able to make an informed decision and choose the best option for you and your unique needs and priorities.

Before we dive into the differences between buying your hearing aids from Beltone Hearing vs. buying them from Costco, it’s important to highlight the difference between hearing aids and ongoing hearing aid support.

Hearing Aids vs. Ongoing Hearing Aid Support

There’s a common misconception that the solution to hearing loss is simply purchasing a hearing aid, but that’s not the case.

When you’re considering where to buy your hearing aids, you should take into consideration that your hearing aids will likely need ongoing maintenance and care.

Especially if you’re wearing hearing aids for the first time, you’ll want to make sure you have ongoing support for any issues that may come up.

At Beltone Hearing, our hearing aid technicians understand that a broken hearing aid can cause a lot of frustration.

That’s why we provide ongoing troubleshooting, maintenance, and all-make hearing aid repair service for users in Metro-Detroit, Western Michigan, or Northern Ohio.

Beltone Hearing Aids

There are many places to purchase affordable hearing aids, including Costco hearing aids, but it’s important to look for ongoing support in the event of hearing aid troubles—especially if you’re new to hearing aids.

Let’s explore some more differences between buying your hearing aids from a Costco hearing aid center vs. Beltone Hearing.

Costco Vs. Beltone

1. Beltone Hearing Is Committed to Your Hearing Care for Life

At Beltone Hearing, we are dedicated to providing personalized solutions that will meet your needs for a long time. We offer free cleaning and checks at any of our independent locations. Our commitment to you doesn’t end there—we provide lifetime aftercare and 24/7 access to our Beltone Blue patient portal online.

When it comes to warranties, with brand-new Beltone hearing aids you receive a standard warranty that lasts for 12 months from the date of purchase. This warranty covers any manufacturing or material defects. Simply bring your affected hearing aids back to your Beltone Hearing Care Center, and we will either fix or replace them. Additionally, we offer extended warranty coverage and benefits through our exclusive Belcare program.

Costco typically offers three years of coverage for repairs and two years for replacement in case of loss or damage. However, during the warranty claim process, you may be without a replacement device for a certain period.

Our experienced hearing aid repair experts are equipped with the necessary expertise and tools to swiftly address many performance issues with your hearing aids and repair them in our office. Sometimes, we may need to send them for specific repairs or replacement of essential components.

To keep you hearing beautifully while you wait, we have a selection of used devices available at our clinics. While they may not match your regular pair exactly, we can provide you with a comparable pair to use temporarily while you wait for your hearing aids to be repaired.

We understand that the cost of hearing aids can be a concern, which is why we offer financing options. This allows you to spread out the cost over six, 12, 48, or even 60 months, making it more manageable for you.

Our goal is to make our hearing aids as affordable as possible.

“The staff at the clinic were very patient and listened carefully to my concerns before they answered.” –Dr. Perez, a Beltone Hearing patient

2. Beltone Hearing Offers Comprehensive Hearing Assessments

Here at Beltone Hearing, we offer free comprehensive hearing assessments that are nonintrusive, easy, and thorough. We start off by getting to know your medical history and lifestyle factors that could contribute to hearing loss. Next, we conduct a physical examination of your ears. We then complete your hearing test and discuss your results and next steps with you in depth.

While Costco also offers hearing assessments, they are not as comprehensive, although they are also free.

Take it from our patient, Tim, who says of his experience with Beltone Hearing, “I was somewhat worried that the process would be just to get me to buy hearing aids. But it was a very in-depth appointment that went far beyond just buying hearing aids.”

3. Beltone Hearing Offers Award-Winning Service

Our mantra here at Beltone Hearing is “to treat every patient and every team member like a dear loved one,” and we really mean that! We can promise that you’ll feel well taken care of from the moment you schedule an appointment with us.

Although we’re one of the largest manufacturers of hearing aids in the world, our patients’ needs are always our number-one priority. We’re proud to have an incredible team of hearing care professionals in the Beltone Hearing family.

This passion for excellent service and hearing care sets us apart from retailers like Costco that happen to sell hearing aids.

“Everyone was ready to help me achieve my goal to hear clearly again.” –Judith, a Beltone Hearing patient

4. We Have Over 80 Years of Experience

Here at Beltone Hearing, we’re experts in our field. We have over 80 years of expertise and experience in hearing aid technology. We are constantly innovating and improving the features of our hearing aids to bring you the absolute best hearing devices on the market. We’ve helped tens of thousands of people improve their hearing health through our cutting-edge hearing instruments, and we absolutely love what we do.

Regardless of whether you choose to embark on your hearing journey with Beltone Hearing or Costco hearing aids, taking that initial step toward seeking assistance is crucial in addressing your hearing challenges.

Hearing loss is a complex condition influenced by various factors that vary from person to person. Your individual challenges and needs are unique to you, and only you can determine the appropriate next steps.

We firmly believe that our proven track record in helping individuals achieve better hearing underscores the effectiveness of working alongside a team of hearing care experts, rather than simply purchasing a set of hearing aids.

Our goal with this article was to provide you with a better understanding of the key distinctions so that you can make an informed decision for yourself or your loved one.

If you have any inquiries or if there’s anything we can assist you with, please don’t hesitate to reach out. You can contact us, schedule an appointment, or call us at 888-691-3821.

Thank you for your time.

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